Displaying items by tag: App

Mexico: Cemex has recorded a total of 50,000 users of its Cemex Go online sales platform since its launch in 2017. Exchanges via the platform account for 93% of the group's global cement customers and 85% of concrete customers. Cemex Go's net promoter score (NPS) customer satisfaction rating rose by 50% between November 2018 and November 2022.

Chief executive officer González Olivieri said "Cemex Go is an important enabler in our transition to a lower carbon industry by improving supply chain logistics, moving to a paperless industry and increasing efficiency throughout the construction sector."

India: ACC has launched its new Concrete Direct app for booking and live tracking concrete deliveries. The producer says that the app reduces operational follow-up calls.

Managing director and CEO Sridhar Balakrishnan said “At ACC, we recognise the need to improve and lead through digitalisation. We are happy to launch Concrete Direct, a premium digital tool that saves time and money for our customers. With such innovations, we want to enhance customer experience and build a strong ecosystem of partners to support them.”

Philippines: Holcim Philippines is promoting its retail mobile app called Easybuild. It is intended to allow customers to place orders, check delivery status and review account history and credit, among others functions. The company has initially partnered with leading financial institution Metrobank for an online payment facility. Nearly 700 customers are using the system. It is the latest version of Holcim Philippines’ online customer service portal, which it pioneered in the cement industry in 2001. Already available for the Android operating system, an iOS version will be launched in August 2019.

Germany: Beumer Group has developed the Beumer Overall Operation Monitoring app, and mobile phone application that enables staff to maintain an overview of all the relevant parameters of their packaging line. The application shows the status of availability, performance and quality levels as well as the energy and compressed air consumption. The program can be adapted to customer-specific requirements. The development is intended to move Beumer Group’s products and practices towards the so-called Industry 4.0 with increased automation and data exchange for industrial processes.

Ghana: Ghacem has launched its first ever cement academy and a mobile app that is designed to equip block makers across the country and expand their knowledge regarding cement usage. According to the Commercial Director of Ghacem, Nana Philip Archer, the latest innovation by the company stemmed from three principles; Developing a premium brand, professionalism and the fostering of easy transactions among its stakeholders, especially customers.

“It is not just about producing quality blocks but we want to embark on an educational drive and that is the reason why we have launched the Ghacem Academy,” said Archer. “We are doing this just so we expand the knowledge boundaries of how to use Ghacem cement.”