Global Cement
Online condition monitoring experts for proactive and predictive maintenance - DALOG
  • Home
  • News
  • Conferences
  • Magazine
  • Directory
  • Reports
  • Knowledge Base
  • Live
  • Services
  • Login
  • Advertise
  • Jobs
  • Privacy & Cookie Policy
  • About
  • Members
  • Register
  • Contact
News Holcim Philippines sustains customer service and engagement through digitisation

Holcim Philippines sustains customer service and engagement through digitisation

Written by Global Cement staff 17 June 2020
  • Print

Philippines: LafargeHolcim subsidiary Holcim Philippines has said that digital innovations enabled it to continue serving its customer base throughout the coronavirus lockdown. The company said that utilisation of its customer service platform grew to 91% year-on-year in May 2020 from 56% in May 2019.

Through its information sharing platform E-Konekta, the company has hosted 40 events covering fields from Holcim Philippines’ corporate vision and health and safety to business networking. Holcim Philippines sales senior vice president William Sumalinog said, “Particularly in times of crisis, a customer’s interaction with a company can trigger an immediate and lingering effect on his or her sense of trust and loyalty. It is vital for us to keep our warm ties with customers so they continue to feel being part of the Holcim family.”

Published in Global Cement News
Tagged under
  • Philippines
  • Holcim Philippines
  • LafargeHolcim
  • digitalisation
  • GCW460
  • Sales
  • coronavirus
  • lockdown

Related items

  • Lafarge Africa to sell 35% stake in CBI Ghana
  • UltraTech Cement records 47% nine-month profit growth
  • CO2MENT Phase 2 completed at Lafarge Canada’s Richmond cement plant
  • Pavel Zdeněk appointed as sales director of Lafarge Cement in the Czech Republic
  • Holcim España begins consultation on staff reductions at Jerez cement plant for transition to grinding only

Join the Global Cement Live weekly webinar - FREE - Thursdays 2 - 3pm CET

back to top
Loesche - Innovative Engineering
Acquisition Cemex China coronavirus Dangote Cement Export Germany Government grinding plant HeidelbergCement Holcim Import India Lafarge LafargeHolcim Legal Mexico Nigeria Order Pakistan Philippines Plant Production Results Russia Sales UK Upgrade US Vietnam
« January 2021 »
Mon Tue Wed Thu Fri Sat Sun
        1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31



Sign up for FREE to Global Cement Weekly
Global Cement LinkedIn
Global Cement Facebook
Global Cement Twitter
  • Home
  • News
  • Conferences
  • Magazine
  • Directory
  • Reports
  • Knowledge Base
  • Live
  • Services
  • Login
  • Advertise
  • Jobs
  • Privacy & Cookie Policy
  • About
  • Members
  • Register
  • Contact
  • Conferences >>
  • Global Ash
  • Global CemBoards
  • Global CemFuels
  • Global CemProcess
  • Global FutureCem
  • Global Gypsum
  • Global GypSupply
  • Global Insulation
  • Global Slag
  • Global Synthetic Gypsum
  • Global Well Cem
  • Magazine >>
  • Latest issue
  • Articles
  • Editorial programme
  • Contributors
  • Link
  • Awards
  • Back issues
  • Subscribe
  • Photography
  • Register for free copies
  • The Last Word
  • Websites >>
  • Global Gypsum
  • Global Slag
  • Global CemFuels
  • Global Insulation
  • Pro Global Media
  • Social >>
  • LinkedIn
  • Facebook
  • Twitter

© 2021 Pro Global Media Ltd. All rights reserved.