Kazakhstan: Denmark-based FLSmidth has announced the opening of its new ‘Service Supercenter’ in Karagandy, Qaraghandy region. The service centre has a focus on mining, but will also serve cement customers with equipment delivery, component maintenance and rapid on-site service backed by local support. The centre consists of a 2500m² warehouse and 1200m² workshop, as well as a customer service office, customer training centre and other support facilities.
Mining president Mikko Keto said, “The main concept of the Supercenter is to get closer to our mining and cement customers across Kazakhstan and Central Asia and support them with the best solutions, fast access to spare and wear parts, and, of course, local knowhow and expertise. This move supports FLSmidth’s ever-growing focus on customer service and aftermarket.”
